Dennis Carradin - Business Consulting, Personal and Professional Counseling
Emergency Services and Disaster Management Presentations:
Understanding Psychological Disorders for Crisis or Hostage Negotiations Teams
In 1972, Dr. Harvey Schlossberg develops the first hostage negotiations team for the New York Police Department.  He stressed the importance of containing and negotiating with the hostage taker in a hostage incident, the importance of understanding the hostage taker’s motivation and personality in a hostage situation, and the importance of slowing an incident down so time can work for the negotiator.  The philosophy of Crisis Negotiations is the preservation of human life and a peaceful resolution  to special threat situations, primarily through the use of negotiations.
This 200-slide program in PowerPoint format has been developed to assist instructors and Hostage Negotiations team members in providing essential information to people on Psychology Disorders and Personality types faced during Crisis or Hostage Negotiations. The presentation illustrates information on the history and nature of mental illness, understanding mental illness as it pertains to tactics of hostage negotiations, and how to take care of the team after critical incidents.  Included are a training manual containing hard copy of all the slides and space for presenter notes or for use as a handout. It can be used:
  • To develop an understanding of the history and nature of mental illness
  • To incorporate the understanding of mental illness with the tactics of hostage negotiation
  • To recognize signs of critical incidents
  • Gain an understanding of Critical Incident Stress Management
To purchase this presentation click here.
To discuss Live/Onsite Training for this presentation, please call (302) 489-0220
Seminars and Training Classes:
  • Group Critical Incident Stress Management
    • A two-day certificate workshop on the essential group skills needed for Critical Incident Stress Management.
  • Individuals in Crisis and Peer Support
    • A two-day certificate workshop on how to effectively manage Individuals in Crisis and how to provide peer support to emergency services workers.
  • Best Practices in Critical Incident Response
    • This is a comprehensive one-day course which will help the trained individual develop proficiency in critical incident care as well as introduce the novice to the psychology behind crisis counseling.  
  • Line of Duty Death
    • This program provides insight into the effects of a Line of Duty Death for emergency services workers as well as helps agencies develop protocols for a Line of Duty Death.
  • Working with Traumatic Events
    • This programs explores the history and science behind traumatic events providing practical information and strategies for working with man made and natural disasters.
  • Crisis Management in Universities
    • This program helps to recognize the need for a crisis management plan in universities as well as teach the basic steps in the development and utilization of a plan. This program will also explore the nature of a crisis in a university and how to help the student body recover from a critical incident.
  • Crisis Management Action Planning
    • This program helps to recognize the need for a crisis management plan as well as teach the basic steps in the development and utilization of a plan.
  • Excited Delirium
    • This programs explores the nature, signs, risk factors, symptoms and causes of Excited Delirium as well as provide strategies to avoid Sudden Custody Death Syndrome (SCDS)
  • Understanding Psychotropic Medications
    • This program is a basic introduction to the different classes, side effects, and proper treatment of psychotropic medications.
  • School Shooting and Violence
    • This program explores the nature, causes, and reactions of school violence and shootings as well as propose possible action plans and strategies for avoiding those situations.
  • Effective Leadership
    • This program aims at building essential leadership and communication skills for emergency services workers.
  • How to Manage Reactions to Man Made and Natural Disasters
    • This program is designed specifically for Emergency Services workers who work with man made and natural disasters.  This program will help the worker develop and maintain a sense of balance and resilience through the most difficult of situations.
  • Police Communication and Crisis
    • This program is designed to identify the role of communication in crisis intervention, to understand communication techniques for establishing rapport, calming, and defusing, to describe strategies for working with mentally ill, developmentally disabled, hostile people and witnesses, to explain the effects of crises & trauma on officer health and to identify practices for healthy communication with self and others for stress inoculation
  • Hurricane/Tornado Workers  -  staying safe in a hostile environment
    • This program is designed to provide hurricane/tornado workers with the necessary tools to work in hostile environments while ensuring their mental and physical well being.
  • Avoiding Vicarious Traumatization
    • This program is designed to help emergency services workers and disaster mental health specialists to avoid the pitfalls and damaging effects of Vicarious Traumatization.
  • Law Enforcement Perspectives in Critical Incident Stress Management
Designed to provide insight and understanding of the different types of stress in law enforcement culture from a systems perspectives emphasis. This course will provide practical “back pocket skills” in providing crisis intervention services to law enforcement organizations and individual personnel in crisis.